Altamiuzphone is Managed by the (National Excellence Gateway) company, our site respects your privacy and seeks to protect your personal data. To learn more, please read the Privacy Policy below.
This privacy policy explains how we collect and use your personal data (under certain circumstances).
It also states the procedures used to ensure the privacy of your information. Finally, this policy outlines the options available to you regarding the collection, use, and disclosure of personal data.
By visiting the site directly or through another website, you agree to the practices described in this policy.
Protecting your data is very important to us. Therefore, your name and other information about you are used in accordance with the terms set out in the Privacy Policy.
We will collect information when necessary or if it is directly relevant to our dealings with you.
We will keep your data according to the law or to use it for the purposes for which it was collected.
You can browse the site without providing any personal data. Your personal identity remains anonymous throughout your visit to the site and is not revealed unless you have a special online account on the site that you access with a username and password.
1.The data we collect
We may need to collect your information if you want to place an order to purchase an item from our website.
We collect, store and process data necessary to continue your purchase from our site to secure any potential demands that may arise later, and to provide you with the services available to us. We may collect personal information which includes, but is not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), phone number, mobile phone number, fax number, payment details, payment card details or bank account details.
We use the information you provide to enable us to process your requests and to provide you with the services and information displayed on our website that you request. In addition, we will use the information you provide in managing your account with us and to verify the financial transactions you make on the Internet, audits of downloading data from the site, identifying the identity of the site’s visitors, developing designs for the site’s pages and / or its contents and allocating them to users. We conduct many research related to demographics, and send useful or required information to the user, for example information about products and services, in case you do not object to contacting you about this. Communication is done via e-mail to provide you with some details about other products and services if you wish to do so, and if you prefer not to receive any promotional and marketing communications, please withdraw from this option at any time.
We may give your name and address to a third party in order to deliver to you your purchase order (for example, delivery agent or supplier).
Our international network agent manages financial transactions over the Internet. What you have to do is provide accurate and not misleading information to the agent or the site, and you should keep it up to date and inform us of the changes.
We may be able to store details about your current order on our website but we cannot retrieve it directly for security reasons. By logging into your account on the site, you can see the information and details of your purchases that you have requested or that will submit soon. You can also manage your address details, bank details and any newsletter to which you may subscribe. You should also pledge to deal with complete confidentiality when entering your personal data, so do not make it available to an unauthorized third party. We are not responsible for any misuse of passwords unless this misuse is caused by our fault
Other use for your personal information :
We may use your personal information in surveys and marketing research, at your discretion, for statistical purposes while ensuring its complete confidentiality, and you have the right to withdraw at any time. We do not send any answers to any third party. Your email address is not disclosed unless you wish to participate in the competitions. We keep your survey answers completely separate from your private e-mail.
We may use some data, while fully preserving the privacy and confidentiality on the site, for other purposes, including verifying the whereabouts of users and following up on their visit to the site or the links contained in the e-mail while they subscribe to receive it, and to provide that anonymous data, which does not allow your personal identity to be identified. The actual fact, to a third party such as publishers, for example. However, this data will not identify you (because it is not personally identifiable).
Competitions :
In relation to any competition, we use the data to notify the winners and to advertise our offers. You can find more details about the conditions for participation in each competition separately.
The third parties and website links :
We may transfer your information to other companies in our group or to our agents and contractors with us to assist us in related transactions in accordance with the terms of the privacy policy. For example, we may resort to a third party to help us deliver products to you, receive payments from you, and use them for statistics and marketing research purposes or to assist the customer service team. We may need to share information with a third party in order to protect against fraud and reduce credit risk. And in the event that our company or part of it is sold, we may be forced to transfer our databases that include your personal information. Contrary to what is stipulated in the Privacy Policy, we will not sell or disclose your personal data to a third party without obtaining your prior consent unless it is necessary for the purposes stipulated in this Privacy Policy, or if we are required to do so by law. The site may contain third-party advertisements or links to other websites or frames of other sites. We inform you that we are not responsible for the privacy policy of any third party or the content of those policies applied in other sites, as well as that we are not responsible for any third party to whom we transfer your data in accordance with the privacy policy.
2 . Cookies :
Accepting cookies is not a prerequisite for visiting the site. However, we point out that it is not possible to use the “basket” functions on the site and to order any purpose without activating cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the site. Your browser stores these files on your hard disk. Cookies can be used to discover an Internet Protocol (IP) address, which saves you time when you are on the site or want to visit it. We use cookies to ensure your comfort when browsing this site (for example, to remember your identity when you want to modify your shopping cart without having to re-enter your email address) and not for the purpose of obtaining or using other information about you (for example, for targeted marketing purposes). You can set your browser not to accept cookies, but this will limit your use of the site. We ask you to make sure that our use of cookies does not contain any personal or private information and is free of viruses.
3. Security:
We use appropriate security technologies and procedures to prevent any unauthorized or illegal access, loss or destruction of your information. When we collect data through the site, we store your personal information on a database within a secure electronic server. We use firewall systems on. Our servers and when we collect payment card details electronically, we protect them through the use of encryption, such as Secure Sockets Layer, thus making it difficult for any hacker to decrypt your information as we cannot guarantee 100% protection. We strongly advise you not to send all credit or debit card details when you communicate with us electronically and without encryption. We put direct physical, electronic and procedural guarantees on the process of collecting, storing and disclosing your information. Our security procedures require that we sometimes ask you to verify your identity before we disclose your personal information to you. It is your responsibility to protect your password and your computer from any unauthorized use.
4 . What rights you have over your data
If you are concerned about your data, you have the right to request access to the personal data that we hold about you or previously transferred to us. You have the right to ask us to correct any errors in your personal data, and this is done free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.
Terms and conditions of use :
Introduction :
We welcome you to (Al-Tamayuz Phone) website. These terms and conditions (“Terms and Conditions”) apply to the site and to all its divisions, branches, and affiliate sites that refer to these terms and conditions as a reference thereto.
Upon visiting the website, the customer declares his acceptance of the current terms and conditions. Although you do not use this site. The site owners reserve the right to change or amend parts of the terms of use and provisions or add information or remove them at any time. Publish and review review terms of use and general provisions for updates. Your continued use – after posting the changes to these terms and conditions for reliance on your full acceptance of those changes.
Use of the site:
To visit this site, you must be at least 18 years old.
We grant you a non-transferable or revocable license to use the website in accordance with the specific terms and conditions. The purpose of this license is to shop for personal items sold on the site. It is prohibited to use for commercial purposes or use in the name of any third party, except as explicitly and transparently permitted by us in advance. Any breach of these terms and conditions will lead to the immediate revocation of the license granted in this paragraph without any prior notice to you. Some related services and features that may be available on the website require the registration of customer data. By choosing to register or subscribe to any of these services or related features, you agree to provide accurate and current information about . During the registration process for this information, the customer agrees to receive e-mails from the site.
Approval of requests and price details:
Please note that in some cases, an application may not be approved for several reasons. The site owners reserve the right to refuse or cancel any request for any reason at any time. Before we agree to the request, we may ask you to provide additional information or other data to verify something, including – but not limited to, phone number and address.
We are keen to provide the most accurate price information for all users who visit the site. However, errors may appear sometimes, such as cases in which the price of the product is not correctly determined on the site. Hence, we reserve the right to refuse or cancel any order. In the event that the price of the product has not been determined correctly, we have the right, at our sole discretion, to contact you for instructions or cancel your order and inform you of this cancellation. We have the right to reject or cancel any orders, whether confirmed or not, after adding the fees to the credit card.
Trademarks and copyrights:
All intellectual property rights, whether registered or not, on the site, and all content and design information on the site, are our property, including, but not limited to, text, graphics, software, images, video, music and sound, their selection and coordination, as well as All software classifications, source codes, and major programs. All the contents of the site are also protected by copyright combined in the form of a single work in accordance with the copyright laws of the Sultanate of Oman and international agreements. all rights are save.
Enjoy shopping with the return policy features below: Free service: You can easily return any item that you have purchased, and we will cover the shipping cost. get your money back in full If the product is damaged, does not work properly, or does not even match the description of the site, you will be refunded the price of the item in addition to the shipping cost that you paid upon purchase.
What are the conditions for returning products? Return process requirements: Proof of purchase (order number, invoice, etc.). The method of refunding the product value that suits you, and any additional information resulting from that (ID number as an example in the case of cashback). Please contact customer service within 24 hours if you receive a damaged / incomplete product during the shipping process. In this case, all products will be returned in addition to the free gifts attached. If not all products are returned, the return will be rejected. We will check the item to be returned. If it appears that there are no damages caused by misuse, the value of the product will be refunded in the appropriate manner for you. A response will be made within 48 hours of receiving the returned product. If it is found during the inspection that the product to be returned is devoid of the reason mentioned in your request, the value will not be refunded and the product will be returned to you.
How can I track the status of my return? We will keep you informed via email and WhatsApp messages about the product recall status. If there is any question, do not hesitate to contact our customer service or send an email to us.
